Introduction
Terrace Sunset Homes, managed by Michela Catenazzi, respects your privacy and is committed to protecting your personal data. This privacy policy explains how we collect, use, and protect your information when you visit our website and book our accommodations.
Data controller
Data controller:
Michela Catenazzi
Piazza Giuseppe Solera 2
21061 Maccagno con Pino e Veddasca (VA), Italy
Email: sunsetviewlm@gmail.com
Phone: +39 3479055241
What personal data we collect
We collect and process the following categories of personal data:
Contact and identification data
- first and last name
- email address
- phone number
- residential address
- identity document (as required by Italian TULPS legislation for guest registration)
Booking data
- check-in and check-out dates
- number of guests
- special preferences (e.g. presence of children or pets)
- payment information (managed through Stripe Connect®)
Browsing data
- IP address
- browser type and device
- pages visited on our site
- time spent on pages
How we use your data
We use your personal data to:
- manage your bookings and provide requested services
- communicate with you regarding your booking
- comply with legal obligations (guest registration according to TULPS regulations)
- process payments securely
- improve our services and website
- send you promotional information (only with your explicit consent)
- respond to your information requests
Legal basis for processing
We process your personal data based on:
- contract performance: to manage your booking and provide services
- legal obligation: to comply with obligations required by Italian law (TULPS)
- consent: to send you promotional communications
- legitimate interest: to improve our services and prevent fraud
Who we share your data with
Your personal data may be shared with:
- competent authorities: when required by law (Police headquarters for guest registration)
- service providers: who support us in managing bookings and payments (Stripe Connect® for payments)
- technology partners: who help us maintain and improve the website
We do not sell or rent your personal data to third parties for commercial purposes.
How long we keep your data
We keep your personal data for the time necessary to:
- provide requested services
- comply with legal obligations (5 years for guest registration data as required by TULPS regulations)
- manage any disputes
After this period, your data will be deleted or anonymized.
Your rights
Under the GDPR (EU Regulation 2016/679), you have the right to:
- access your personal data
- rectify inaccurate or incomplete data
- delete your data (right to be forgotten)
- restrict the processing of your data
- object to the processing of your data
- data portability
- withdraw consent at any time
- lodge a complaint with the supervisory authority (Italian Data Protection Authority – Garante per la Protezione dei Dati Personali)
To exercise these rights, contact us at: sunsetviewlm@gmail.com
Data security
We adopt appropriate technical and organizational measures to protect your personal data from unauthorized access, loss, destruction, or alteration. Payments are managed through Stripe Connect®, which uses advanced security technologies to protect sensitive data.
Data transfer outside the EU
Your personal data is primarily stored on servers located in the European Union. In case it is necessary to transfer data outside the EU, we will ensure that adequate safeguards are applied as required by GDPR.
Minors
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal data from minors. If you become aware that we have collected data from a minor, please contact us immediately.
Changes to the privacy policy
We reserve the right to modify this privacy policy at any time. Changes will be published on this page with an update of the date at the top. We recommend that you regularly review this page.
Contact us
For any questions regarding our privacy policy or to exercise your rights, you can contact us:
Email: sunsetviewlm@gmail.com
Phone: +39 3479055241
Address: Piazza Giuseppe Solera 2, 21061 Maccagno con Pino e Veddasca (VA), Italy
